The Productivity J-Curve
Why are powerful tools underused? Because we are stuck in the Trust Gap.
Productivity
Time / Investment
Implementation
Deploying tools, initial excitement.
The Trust Gap
- Accuracy is Everything: In Assurance, there is no room for error. Accuracy is the highest priority.
- Preference for Humans: Research shows that for complex tasks, around 90% of users still prefer humans over AI because they fear hallucinations and errors.
- The Efficiency Paradox: We often spend so much time double-checking what the AI produces that we lose many of the efficiency gains it was supposed to deliver.